Introduction and Scope
Welcome to Signup Casuals! We value your trust and are committed to protecting your personal information. This Privacy Policy describes how Signup Casuals (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit and shop on our website and mobile applications (collectively, the “Platform“).
By accessing or using the Platform, you agree to the terms of this Privacy Policy and consent to our collection, use, and sharing of your information as described below. If you do not agree with this policy, please do not use our Platform.
Information We Collect
We collect information directly from you, automatically through your use of the Platform only.
A. Information You Provide Directly
This includes Personally Identifiable Information (PII) that you provide when you register, place an order, or interact with our services:
Optional Data: Gender, date of birth, personal preferences, and interests you choose to provide for a more personalized experience.
Account Data: Name, email address, phone number, and password.
Transaction Data: Shipping address, billing address, products purchased, payment method details (excluding full credit/debit card numbers, which are securely handled by payment processors), and any specific delivery instructions.
Communications Data: The content of your communications with us, such as emails, chat messages, and feedback.
B. Information We Collect Automatically
When you visit our Platform, we automatically collect certain technical and usage information:
Device Data: IP address, device model, operating system, browser type, and unique device identifiers.
Usage Data (Cookies and Tracking Technologies): Pages viewed, links clicked, time spent on pages, referral URL, and shopping history. We use cookies to remember your preferences and enhance your browsing experience.
Location Data: General location derived from your IP address or, if enabled, precise location data from your mobile device.
How We Use Your Information
We use the collected information for various purposes, including:
Analytics: To perform research and analytics, measure the effectiveness of our advertising, and understand customer behavior.
Fulfillment of Services: To process and fulfill your orders, manage payments, deliver products, and provide order updates.
Account Management: To manage your account, verify your identity, and provide customer support.
Personalization & Improvement: To personalize your shopping experience, recommend products, and analyze usage to improve our Platform’s functionality and services.
Marketing & Communication: To send you promotional emails, newsletters, and special offers (you can opt-out at any time). We also use data for targeted advertising on third-party platforms.
Security & Fraud Prevention: To protect the security and integrity of our Platform, prevent fraudulent transactions, and comply with legal obligations.
Disclosure and Sharing of Your Information
We will not sell your personal data. We only share your information with trusted third parties necessary to run our business or when required by law:
Service Providers: We share data with third-party vendors who perform services on our behalf, such as payment processors, shipping and logistics partners, marketing agencies, cloud hosting providers, and customer service tools.
Legal Requirements: We may disclose your information if required to do so by law, subpoena, or if we believe that such action is necessary to comply with legal processes or protect the rights, property, or safety of Signup Casuals, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information for any other purpose with your explicit consent.
Your Rights and Choices
You have the following rights regarding your personal data:
Opt-Out of Marketing: You can choose to stop receiving promotional emails by following the unsubscribe link in any marketing email you receive from us.
Access & Correction: You have the right to request access to the personal data we hold about you and request that any inaccurate data be corrected. You can usually manage and update this information directly in your account settings.
Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
Cookie Preferences: Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies.
Data Security and Retention
We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee 100% security.
We will retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Links
Our Platform may contain links to third-party websites or services (like payment gateways or social media sites) that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any site you visit.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on the Platform and updating the “Last Updated” date at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Brand: Signup Casuals
Email: support@signupcasuals.com
Address: SignUP Casuals, Ground floor, City centre, Thrissur, Kerala- 680001 India
Phone: +91 9562889921, +91 8891633773
Last updated: 21 Oct, 2025.